All sales are final no cancellations and no refunds or exchanges unless it's our company mistake. If incorrect item is sent to you. You may contact customer service or email us at firstname.lastname@example.org to request for exchange. Please send us your Name, Product, Date of purchase and reason for exchange with proof.
Please note: all items are checked in and fully inspected before items are shipped out.
To complete your exchange if request is approved, we require a receipt or proof of purchase to also be emailed with request.
Understand we have the right to refuse an exchange due to any item not in its original condition, or damaged not due to our error.
Any item that is not documented within 3 hours of delivery will be refused for an exchange.
Exchange (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
If you are approved, then your exchange will be notated.
Depending on where you live, the time it may take for your exchanged product to reach you.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.